If an item is faulty and you purchased it more than 30 days ago, it is our aim to get the problem put right as quickly as possible. Depending on the circumstances, you will be entitled to either a repair or replacement, or we may offer a refund or price reduction.
Most of our suppliers offer a free, fast and reliable repair service. This service is available via our store. We can arrange for your faulty item to be repaired and returned to you ready to use. Using this service can often be the fastest way to get any problem put right.