INFORMATION SECURITY POLICY

INFORMATION SECURITY POLICY

KM Parts Group care’s deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information.

Please be aware that we may change this policy from time to time by updating thispage. You should check this page from time to time to ensure that you arehappy with any changes. ​This policy is effective from 20/07/2018

Accepting the Data Protection Policy

We need to process your personal information to run our business and provide you with our Services. By accepting our Privacy policy, you are confirming that you have read and understood this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services.

Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide,but sometimes we require certain information from you which will allow us to do business. Registration, Account Setup, Service Usage:​ In order to use the Services, you need to provide us with:

  • A valid email address - This will be used to send invoices for goods received, statements of money owed on your account, we will also be able to email you any letters relating to your account and answer any technical queries you may have.

  • Name associated with your account and telephone number- This is so our customer support team can contact the right person with any Account related queries.

  • Invoice address - To be used for recording billing information.

  • Delivery address - To be used for delivery purposes.

  • References - We rely on customers honesty that when goods are purchased, they are paid for as per our terms of trading. For Limited companies we check their published financials on their reliability to pay, however we require at least two references for sole traders before an account can be opened.

  • VAT, Legal status and company registration number - for business use and background financial checks.
  • Bank details - track payments

Data collection and Cookies

How do we use cookies? A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

KRAMP ONLINE SERVICE

To use our online shop (Powered by KRAMP) We will complete the Kramp onlinecustomer account form on your behalf by using the information you have provided us. Should KRAMP accept you as a customer, they will open an account in your name, after which you will receive confirmation. You will be given a user name andassociated password. Please note you will be responsible for the careful storage of and use of your login details. Any items ordered from Kramp online will be invoiced to your account held by KM Parts where our normal terms and conditions of trade will apply. Sole Traders may not initially be granted use of our KRAMP online service. This is because we may require a probationary period where reliability of payment can be established.

Choice & Control

We know that members of our community value having control over their own information, so with this in mind we offer our customers a choice of providing,editing or removing certain information, as well as choices about how we contact them. Customers may change or correct their account information at any time by emailing us directly.

Information Uses, Sharing & Disclosure

When you access or use the Services, we collect, use, share, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

  • Necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;

  • You have consented to the processing, which you can revoke at any time;

  • Necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims

Request for information we hold about you.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.If you would like a copy of the information held on you please write to KM Parts Group, Unit B/C, Bumpers Farm Ind Est, Chippenham, Wiltshire, SN14 6LH If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.